The Development of a Competency Development Program for First-Line Nurse Managers at Nakhon Nayok Hospital
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Abstract
Background: Developing nursing management competency among first-line nurse managers is essential to improving service quality, patient safety, and organizational success.
Objectives: This study aimed to: (1) assess the needs for competency development, (2) develop a competency development program for first-line nurse managers, and (3) evaluate the effectiveness and efficiency of the program.
Methods: A research and development design was employed, consisting of three phases: (1) needs assessment, (2) program development based on the identified needs, and (3) program evaluation. The sample comprised 31 first-line nurse managers. Research instruments included a competency development program, a needs assessment questionnaire, a nursing management competency assessment, and a satisfaction questionnaire. Content validity indices were .94, .94, and .93, and reliability coefficients were .94, .86, and .95, respectively. Data were analyzed using descriptive statistics and a one-way repeated-measures ANOVA.
Results: The findings revealed that: (1) participants demonstrated gaps in leadership skills and managerial competencies; (2) the developed program included structured training hours and content, experiential learning, and active participation; and (3) nursing management competency scores after program participation and at the 3-month follow-up were significantly higher than before participation, with mean differences of .692 and 1.075, respectively. The 3-month follow-up scores were also significantly higher than post-intervention scores (p<.01; mean difference = .382). Competency levels were rated as good in all aspects, and satisfaction with the program was at the highest level (ðĨĖ =4.60, SD=0.50).
Conclusions: The program developed based on needs assessment was effective and well aligned with the real-world practice context of nursing organizations.
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āļāļāļāļ§āļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļāļēāļĢāļāļĩāļāļīāļĄāļāđāđāļāđāļāļĨāļīāļāļŠāļīāļāļāļīāđāļāļāļāļ§āļīāļāļĒāļēāļĨāļąāļĒāļāļĒāļēāļāļēāļĨāļāļĢāļĄāļĢāļēāļāļāļāļāļĩ āļāļąāļāļŦāļ§āļąāļāļāļāļāļāļļāļĢāļĩ
āļāđāļāļāļ§āļēāļĄāļāļĩāđāļāļĢāļēāļāļāđāļāļāļāļāļ§āļēāļĄāđāļāđāļĨāļ°āđāļĢāļ·āđāļāļāđāļāļ§āļēāļĢāļŠāļēāļĢāļ§āļīāļāļēāļāļēāļĢāđāļĨāđāļĄāļāļĩāđāđāļāđāļāļāļ§āļēāļĄāļāļīāļāđāļŦāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļđāđāđāļāļĩāļĒāļāđāļāđāļĨāļ°āļāđāļēāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļ§āļīāļāļĒāļēāļĨāļąāļĒāļāļĒāļēāļāļēāļĨāļāļĢāļĄāļĢāļēāļāļāļāļāļĩ āļāļąāļāļŦāļ§āļąāļāļāļāļāļāļļāļĢāļĩ āđāļĨāļ°āļāļāļēāļāļēāļĢāļĒāđāļāđāļēāļāļāļ·āđāļ āđāļāļ§āļīāļāļĒāļēāļĨāļąāļĒāļŊ āđāļāđāļāļĒāđāļēāļāđāļ āļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļāļāļāđāļāļĢāļ°āļāļāļāļāļąāđāļāļŦāļĄāļāļāļāļāļāļāļāļ§āļēāļĄāđāļāđāļĨāļ°āđāļĢāļ·āđāļāļāđāļāđāļāļāļāļāļāļđāđāđāļāļĩāļĒāļāđāļāđāļĨāļ°āļāđāļēāļ āļŦāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļīāļāļāļĨāļēāļāđāļ āđ āļāļđāđāđāļāļĩāļĒāļāđāļāđāļĨāļ°āļāđāļēāļāļāļ°āļĢāļąāļāļāļīāļāļāļāļāļāļāļāļ§āļēāļĄāļāļāļāļāļāđāļāļāđāļāđāļāļđāđāđāļāļĩāļĒāļ§
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āļāļąāļāļāļ§āļąāļāļāđ āļāļĢāđāļĨāļīāļĻāļāļāļāļĢ. (2565). āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāļēāļĄāđāļāļ§āļāļīāļ 7S āļāļāļāđāļĄāļāļāļīāļāļāļĩāļĒāđāļāļĩāđāļĄāļĩāļāļīāļāļāļīāļāļĨāļāđāļāļāļēāļĢāđāļāđāļāļāļāļāđāļāļēāļĢāđāļŦāđāļāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļđāđāļāļāļāļāļļāļĢāļāļīāļāđāļĢāļāđāļĢāļĄāđāļāļāļĢāļ°āđāļāļĻāđāļāļĒ [āļ§āļīāļāļĒāļēāļāļīāļāļāļāđāļāļĢāļąāļāļāļēāļāļļāļĐāļāļĩāļāļąāļāļāļīāļ, āļĄāļŦāļēāļ§āļīāļāļĒāļēāļĨāļąāļĒāļŠāļĒāļēāļĄ]. āļāļēāļāļāđāļāļĄāļđāļĨāļāļēāļāļ§āļīāļāļąāļĒ āļĄāļŦāļēāļ§āļīāļāļĒāļēāļĨāļąāļĒāļŠāļĒāļēāļĄ. https://e-research. siam.edu/kb/the-management-of-the-7s/
āļāļīāļĢāļ āļąāļĒ āļāļąāļāļāļīāļāļāļĢāđ, āļāļēāļāļāļāļē āļĻāļĢāļĩāļŠāļ§āļąāļŠāļāļīāđ āđāļĨāļ°āļŠāļēāļĒāļŠāļĄāļĢ āđāļāļĨāļĒāļāļīāļ (2567) āļŠāļĄāļĢāļĢāļāļāļ°āļāļđāđāļāļĢāļīāļŦāļēāļĢāļāļēāļāļāļēāļĢāļāļĒāļēāļāļēāļĨāļĢāļ°āļāļąāļāļāđāļāđāļāļāļ§āļēāļĄāļāļāļāļīāđāļŦāļĄāđ āđāļĢāļāļāļĒāļēāļāļēāļĨāļĢāļ°āļāļąāļāļāļāļīāļĒāļ āļđāļĄāļī āļāļąāļāļŦāļ§āļąāļāđāļāļĩāļĒāļāļĢāļēāļĒ. āļ§āļēāļĢāļŠāļēāļĢāđāļāļĢāļ·āļāļāđāļēāļĒāļ§āļīāļāļĒāļēāļĨāļąāļĒāļāļĒāļēāļāļēāļĨāđāļĨāļ°āļāļēāļĢāļŠāļēāļāļēāļĢāļāļŠāļļāļāļ āļēāļāđāļāđ, 11(2), e267171.
āđāļāļāļĢāļāļē āļ§āļīāđāļĢāļāļ§āļēāļāļīāļ āđāļĨāļ°āļāļāļ§āļīāđāļĨ āļāļąāļāļāļ°āļŠāļāļ. (2565). āļāļēāļĢāļāļąāļāļāļēāđāļāļāļāļĢāļ°āđāļĄāļīāļāļŠāļĄāļĢāļĢāļāļāļ°āļāļđāđāļāļĢāļīāļŦāļēāļĢāļāļēāļāļāļēāļĢāļāļĒāļēāļāļēāļĨāļĢāļ°āļāļąāļāļāđāļāļāļāļāđāļĢāļāļāļĒāļēāļāļēāļĨāļĄāļŦāļēāļ§āļīāļāļĒāļēāļĨāļąāļĒāļāđāļĢāļĻāļ§āļĢ. āļ§āļēāļĢāļŠāļēāļĢāļ§āļīāļāļąāļĒāļāļēāļĢāļāļĒāļēāļāļēāļĨāđāļĨāļ°āļŠāļļāļāļ āļēāļ, 23(1), 67â79.
āļāļīāļāļē āļāļāļāļēāļāļāļāđ. (2564). āļāļđāđāļāļģāđāļĨāļ°āļāļēāļĢāļāļąāļāļāļēāļĢāļāļēāļāļāļēāļĢāļāļĒāļēāļāļēāļĨāļĒāļļāļāđāļŦāļĄāđ. Singburi Hospital Journal, 30(1), 15â23.
āļ āļąāļāļĢāļēāļĢāļąāļāļāđ āļāļąāļāļāļļāļāļīāļ āđāļĨāļ°āļŠāļļāļĄāļāļē āļāļĢāļĢāļāļ°āļŠāļĄāļāļđāļĢāļāđ. (2561). āļāļēāļĢāļāļąāļāļāļēāđāļāļĢāđāļāļĢāļĄāļāļēāļĢāļāļąāļāļāļēāļŠāļĄāļĢāļĢāļāļāļ°āļŠāļģāļŦāļĢāļąāļāļāļđāđāļāļĢāļīāļŦāļēāļĢāļāļēāļāļāļēāļĢāļāļĒāļēāļāļēāļĨāļĢāļ°āļāļąāļāļāđāļ āđāļĢāļāļāļĒāļēāļāļēāļĨāļŠāļąāļāļāļąāļāļŠāļģāļāļąāļāļāļēāļĢāđāļāļāļĒāđāļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ. āļ§āļēāļĢāļŠāļēāļĢāđāļĢāļāļāļĒāļēāļāļēāļĨāđāļāļĢāļīāļāļāļĢāļļāļāļāļĢāļ°āļāļēāļĢāļąāļāļĐāđ, 14(1), 57â73.
āļŠāļ āļēāļāļēāļĢāļāļĒāļēāļāļēāļĨ. (2568). āļŠāļĄāļĢāļĢāļāļāļ°āļāļđāđāļāļĢāļīāļŦāļēāļĢāļāļēāļĢāļāļĒāļēāļāļēāļĨ. āļŠāļīāļāļāļ§āļĩāļāļīāļāļāļĢāļīāđāļāļāļīāđāļ.
āļŠāļŦāļąāļŠāļāļĢ āļĒāļ·āļāļāļļāļ, āđāļāļāļĢāļāđāļāļĒ āļŠāļīāļāļŦāđāļāđāļēāļāļāļąāļĒ āđāļĨāļ°āļāļĢāļĢāļāļīāļāļēāļĢāđ āļāļąāļāļĢāļāļāļāđāļĄāđāđāļāļĢ. (2562). āļāļĨāļāļāļāđāļāļĢāđāļāļĢāļĄāļāļēāļĢāđāļāļĢāļĩāļĒāļĄāļāļ§āļēāļĄāļāļĢāđāļāļĄāđāļāđāļēāļŠāļđāđāļāļģāđāļŦāļāđāļāļāļđāđāļāļĢāļīāļŦāļēāļĢāļāļēāļāļāļēāļĢāļāļĒāļēāļāļēāļĨāļĢāļ°āļāļąāļāļāđāļāļāļĩāđāđāļĢāļāļāļĒāļēāļāļēāļĨāļĢāļ°āļāļąāļāļāļļāļāļīāļĒāļ āļđāļĄāļīāđāļŦāđāļāļŦāļāļķāđāļ. āļāļĒāļēāļāļēāļĨāļŠāļēāļĢ, 46(2), 151â63.
āļŠāļģāļāļąāļāļāļēāļāļŠāļ āļēāļāļąāļāļāļēāļāļēāļĢāđāļĻāļĢāļĐāļāļāļīāļāđāļĨāļ°āļŠāļąāļāļāļĄāđāļŦāđāļāļāļēāļāļī āļŠāļģāļāļąāļāļāļēāļĒāļāļĢāļąāļāļĄāļāļāļĢāļĩ. (2566). āđāļāļāļāļąāļāļāļēāđāļĻāļĢāļĐāļāļāļīāļāđāļĨāļ°āļŠāļąāļāļāļĄāđāļŦāđāļāļāļēāļāļī āļāļāļąāļāļāļĩāđ 13 (āļ.āļĻ. 2566-2570). āļĢāļēāļāļāļīāļāļāļēāļāļļāđāļāļāļĐāļē.
āļŠāļļāļ§āļīāļĄāļĨ āļ§āđāļāļāļ§āļēāļāļīāļ. (2562). āļāļēāļĢāļ§āļīāļāļąāļĒāļāļĢāļ°āđāļĄāļīāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļģāđāļāđāļ (āļāļīāļĄāļāđāļāļĢāļąāđāļāļāļĩāđ 4). āļŠāļģāļāļąāļāļāļīāļĄāļāđāļāļļāļŽāļēāļĨāļāļāļĢāļāđāļĄāļŦāļēāļ§āļīāļāļĒāļēāļĨāļąāļĒ.
āļāļĢāļāļīāļāļāļē āļāļĻāļāļē, āļŠāļīāļĢāļīāļāļēāļ āļāļāļāļĨāļāļĨāļēāļ, āđāļĨāļ°āļāļēāļāļĒāļē āļāļīāļĨāļąāļāļāļāļēāļāļāļāđ. (2567). āļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļđāđāļāđāļ§āļĒāļāļāđāļāļ. āļ§āļēāļĢāļŠāļēāļĢāļ§āļīāļāļĒāļēāļĨāļąāļĒāļāļāļĢāļĢāļēāļāļŠāļĩāļĄāļē (āļŠāļēāļāļēāļĄāļāļļāļĐāļĒāļĻāļēāļŠāļāļĢāđāđāļĨāļ°āļŠāļąāļāļāļĄāļĻāļēāļŠāļāļĢāđ), 18(3), 376â86.
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