Development of queue system for emergency room at Sanpatong hospital by using web application

Authors

  • Tanasit Wijitraphan Sanpatong hospital

DOI:

https://doi.org/10.14456/dcj.2022.57

Keywords:

queue system, emergency room, web application

Abstract

The objective of this study was to develop a web-based application for queue management purposes for emergency room at Sanpatong Hospital. Study design was research and development in Speedy Q web application. We studied 770 patients presenting to emergency room of Sanpatong Hospital. Data were collected on waiting time and timeliness of care. We analyzed data using chi-square test, t-test and logistic regression. The results showed that patient waiting time before and after implementation of the application were 18.59+0.93 minutes and 4.43+0.14 minutes, respectively. Timeliness of care before and after implementation of the application were 70.39% and 99.48%, respectively. Timeliness of care increased 81.29 times (95% CI=19.74-334.67) after implementation. Speedy-Q web application could effectively reduce waiting time and increase timeliness of care at emergency room.

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Published

2022-09-26

How to Cite

1.
Wijitraphan T. Development of queue system for emergency room at Sanpatong hospital by using web application. Dis Control J [Internet]. 2022 Sep. 26 [cited 2024 Mar. 29];48(3):680-7. Available from: https://he01.tci-thaijo.org/index.php/DCJ/article/view/250985

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Section

Original Article