NURSE’S ROLE: ONLINE COUNSELING SERVICE UNDER THE COVID-19 SITUATION
Keywords:
nurse’s role, online counseling serviceAbstract
The global community, including Thailand, is faced with Coronavirus disease 2019 (COVID-19) and its long-term consequences. This circumstance causes mental health problems including stress, anxiety, and depression. This article aimed to propose the online counseling approach which is a crucial tool for helping people in this COVID-19 situation. Nurses play an important role in applying knowledge for giving online counseling consisting of five elements, namely healthcare providers, coordinators, health educators, advocators, managers, and leaders. Thus, nurses can provide care for people with mental health problems and promote adaptation to new normal life.
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