Job satisfaction among nurses working at a provincial general hospital in Vietnam

Authors

  • Tran Thi Vu Mai Faculty of Nursing, Khon Kaen University, Thailand
  • Marisa Krairiksh Faculty of Nursing, Khon Kaen University, Thailand
  • Nguyen Thi Anh Phuong Hue University of Medicine and Pharmacy, Hue University, Vietnam

Keywords:

nurse job satisfaction, job satisfaction survey

Abstract

This descriptive study investigated job satisfaction of 270 nurses at a provincial general hospital in Vietnam. The data were collected by a job satisfaction survey which was developed by Spector (2001) and Vietnamese translated by Nguyen Phi Tan (2011) with back translation process. The reliability of the instrument in this study tested by Cronbach’s alpha coefficient was 0.94. The study findings showed that the overall job satisfaction of nurses in each department was neutral except job satisfaction of nurses in three combined
departments (TCD) was at a satisfaction level. The satisfaction levels of nurses in different departments were
statistically different. When considering in each domain of job satisfaction, nurses satisfied with supervision,
coworkers, nature of work, and communication. They had neutral levels of satisfaction in pay, promotion,
and contingent rewards, but dissatisfied with fringe benefits.

References

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Published

2020-09-30

How to Cite

1.
Vu Mai TT, Krairiksh M, Anh Phuong NT. Job satisfaction among nurses working at a provincial general hospital in Vietnam. JNSH [Internet]. 2020 Sep. 30 [cited 2024 Apr. 26];43(3):104-12. Available from: https://he01.tci-thaijo.org/index.php/nah/article/view/241088

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Section

Research Article