The development of a professional nurse staffing management model for patient safety, Lamphun Hospital

Abstract

Objective: To study the situation of professional nurse staffing management, develop and evaluate the outcomes of the professional nurse staffing management model on patient safety at Lamphun Hospital.

Methodology: This study was a participatory action research design. The research was conducted from September 2565 to February 2566. The sample group consisted of 22 nurse administrators and 288 professional nurses. The research tools used were: (1) Tools for implementing the research, including guidelines for managing professional nurse staffing to ensure patient safety, and (2) Tools for data collection, including surveys and focus group discussions on the situation of staffing management, questionnaires on the perceptions of professional nurses towards the model, questionnaires on the roles of professional nurses in drug administration for patient safety, and satisfaction questionnaires towards the model. Quantitative data were analyzed using descriptive statistics, while qualitative data were analyzed using content analysis.

Results: The professional nurse staffing management model for patient safety consisted of three components: Component 1: Policy formulation for professional nurse staffing management, Component 2: Establishment of a professional nurse staffing management committee, and Component 3: Methods of professional nurse staffing management. The outcomes of the model revealed that the majority of nursing units were able to implement the model, as accepted by professional nurses (mean 3.86 ± 0.41), which helped reduce incidents related to patient safety. Professional nurses were able to effectively manage drug administration at a high level (mean 4.18 ± 0.43), and finally, there was a high level of satisfaction with the model (mean 4.19 ± 0.33).

Conclusion: The developed model contributes to the development of an appropriate professional nurse staffing management system, reduces incidents related to patient safety, and enables professional nurses to manage medications safely for patients.