Effectiveness of Emergency Neonatal Service System Improvement, Nakornping Hospital, Chiang Mai Province

Authors

  • Suphan Wongtan Nakornping Hospital
  • Natedao Promnited Nakornping Hospital
  • Wanporn Phaisarn Nakornping Hospital

Keywords:

system improvement, emergency care, neonate, Nakornping Hospital

Abstract

An effective emergency referral system can reduce the morbidity and mortality rates of patients.
The objective was to study the guidelines for improving the newborn emergency referral system at Nakornping Hospital and the outcomes of system enhancements in terms of nurses' knowledge and skills, satisfaction, response time to emergency referral system, equipment readiness, coordination, success in resuscitation, and complications such as hypothermia and endotracheal tube displacement.

Method: A quasi-experimental research was conducted during 1 August 2021 – 30 June 2022. The sample group consisted of 15 professional nurses from the Neonatal Intensive Care Unit1 and newborn infants who received emergency referral care, 56 patients in pre-implementation and 56 patients in post-implementation period. The research was conducted in three phases: preparation phase, system improvement and experimentation phase, and evaluation phase. The research tools included a simulated scenario training base, an emergency assistance manual, task assignments, and outcome measurements, including nurses' knowledge and skills in emergency assistance, satisfaction, response time to emergency assistance, and a comparison of complications and success in resuscitation

Results: Total 15 nurses enrolled into the newborn emergency referral system improvement; their average knowledge score were significantly higher after the system implement (p < 0.05).  The overall compliance to the specified guidelines in practice was 73.68, while incomplete-compliance was 26.32 The overall satisfaction with the system improvement was high. The response time for emergency assistance after the system improvement was significantly faster than before (p < 0.001). In terms of patient outcomes, the occurrence of hypothermia was decreased statistically significant differences (p < 0.005). However, there was no significant difference in equipment readiness and dislodgement of tubes and mortality rates

Conclusion: The results from this study can help in improvement of the neonatal emergency service system. Furthermore, increase in the knowledge and skills of nurses and the quality of neonatal care can be further applied to improve the neonatal service network.

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Published

15-06-2023

How to Cite

Wongtan, S. ., Promnited , N., & Phaisarn , W. . (2023). Effectiveness of Emergency Neonatal Service System Improvement, Nakornping Hospital, Chiang Mai Province. Journal of Nakornping Hospital, 14(1), 97–115. Retrieved from https://he01.tci-thaijo.org/index.php/jnkp/article/view/260200

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Section

Research article