The Development of Online COVID-19’s First Wave Reporting System of Mueang Khon Kaen Public Health Office during COVID-19 Outbreak
Keywords:
COVID-19 reporting format, reporting system development, online COVID-19 reporting systemAbstract
This action research aimed to examine the development of the format and the quality of online COVID-19 reporting system. This action research was conducted under research and development methodology which were divided into 4 stages. The first stage was to analyze the problems (R1). The second stage was to develop the format of online reporting system (D1). The third stage was to adjust the format of online reporting system and the fourth stage was to check the quality of the report and to evaluate the satisfaction in sending reports via online system (D2). The main target group included public health officers who were responsible for disease control in every government and private health service center in Mueang Khon Kaen District as they submitted COVID-19 reports to Mueang Khon Kaen Public Health Office.
The results of the study showed as follows: The reports on COVID-19 must continuously be submitted continuously, completely and in time. The correctness of the reports must also be verified daily. These must be done in three stages. The first stage was for competency development and to acknowledge the report format to the participants. The researcher investigated COVID-19 situations in order to plan for the report design and used Microsoft Excel to design the report format. The second stage was for report submission which was in planning design process. All health service centers had to gather all information and plan how to send this information accurately, completely and in time. The third stage and the fourth stage was for a conclusion and quality evaluation. Report submission was evaluated considering the quality of reports. The satisfaction with online COVID-19 reporting format were compared to Microsoft Excel format and 94.4 percent of participants were very satisfied with the convenience in report submission. The second satisfaction was related to report content rearrangement, 91.6 percent.
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