Relationships between Organizational Culture in Era of Globalization Perceived by Health Personnel and Performance according to Learning Organization Characteristics of Sub-district Health Promoting Hospital in Sakon Nakhon Province

Abstract

This cross sectional descriptive research aim to determine the relationships between organizational  culture in era of globalization perceived by health personnel and performance according to learning  organization characteristics of sub-district health promoting hospital in Sakon Nakhon Province. Systematic random sampling was utilized to select 80 health personnel from the population. Data collection was carried out from February 29 to March 23, 2012. Data analysis was performed using both descriptive and inferential statistics including Pearson Product-Moment Correlation and Stepwise Multiple Regression.

            The findings revealed that the level of performance according to learning organization characteristics of  sub-district health  promoting   hospital was high (mean = 4.16, S.D. = 0.50 and 95% CI = 4.06 to 4.26).  There was high level of organization culture in  era of globalization perceived by health personnel ( = 4.05, S.D. = 0.62, 95% CI = 3.93 to 4.18). The organizational culture had a statistically significant moderate relationship with performance according to learning organization characteristics (r = 0.636, 95% CI = 0.485 to 0.751, p-value < 0.001). Stepwise regression analysis  indicated  that there were statistically between two significant relationships factors 1) service-oriented organizational culture 2) quality-oriented organizational culture and the performance according to learning organization characteristics (B = 0.97, 95% CI = 0.146  to 1.933, p-value = 0.047 and  B = 0.83, 95% CI = 0.182  to 1.479, p-value = 0.013 respectively). These two factors together could predicted 32.11% of the performance according to the learning organization characteristics (Adjusted R² = 0.3211).

            Recommendations from this study are  relevant to the management of sub-district health  promoting   hospital   should strengthen organizational culture that can predict the performance according to the learning organization characteristics. Include  service-oriented organizational culture. act with  1) a good conscience in the service, 2) service quality standards set appropriately, and 3) to try to improve the way it works or services. Always for the better. Coupled with quality-oriented organizational culture  act on : 1) quality control circle, 2) management  by objective, and 3) total quality management