Organizational support to affect the performance in clinical care of HIV and AIDS patients : A case study of a community hospital, Khon Kaen Province

Abstract

This cross sectional descriptive research aimed to study organizational support that affects the performance in clinical care of HIV and AIDS patients in a community hospital in Khon Kaen. The study included 120 hospital staffs such as physicians, pharmacists, nurses, public health officers and laboratory technicians. A questionnaire was developed and then tested for content validity by three experts. The overall Cronbach’s alpha coefficient of the questionnaire was 0.70. The data was collected from January 8 to February 28, 2013. Statistical Package for the Social Sciences (SPSS) for Windows was used to perform data analysis, namely, percentage, mean, standard deviation, maximum, minimum and Pearson product-moment correlation coefficient.

          The findings showed that most subjects were female (79.2%). Half of them (51.7%) aged between 31 to 40 years old while the average age was 38.6 years old (S.D. = 7.64). The youngest subject was 24 years old while the oldest one was 55 years old. More than half of the subjects were married (64.2%). Most subjects (80.0%) held a Bachelor’s degree. About 37.5 percent of the subjects earned 20,001 to 30,000 Baht a month. The average monthly income was 32,213 Baht (S.D. = 5.08). Approximately 43.3 percent of the subjects had six to ten years of experience. The average working experience was 7.13 years (S.D. = 4.84).

          The levels of three organizational supports were high. The mean score of organizational support in term of time was 3.67 (S.D. = 0.59). The mean score of organizational support in term of man was 3.51 (S.D. = 0.62). The mean score of organizational support in term of technology was 3.53 (S.D. = 0.85). The levels of two organizational supports were moderate. The mean score of organizational support in term of money was 3.42 (S.D. = 0.68). The mean score of organizational support in term of materials was 3.49 (S.D. = 0.70). In addition, there was a moderate positive relationship between organizational support and the performance in clinical care of HIV and AIDS patients at significantly statistical level (r = 0.546, p-value < 0.001). About 86.0 percent of the problems found in this study related to two organizational supports which were money and materials.