Administrative factors and critical success factors affecting surveillance and rapid response performance of health personnel at sub-district health promoting hospitals in Khon Kaen province

Abstract

This study was cross-sectional descriptive research aimed to study administrative factors and success
factors affecting surveillance and rapid response performance of health personnel at sub –district health promoting hospitals in Khon Kaen province. The samples were 102 personnel randomly selected by systematic random sampling from the 248 population of surveillance and rapid response performance personnel at sub-district health promoting hospitals. This study collected data by questionnaire that examined and verifed by the three experts for content validity and items objective congruence all item was more than 0.50 and Cronbrach’s Alpha Coeffcient was at 0.97. Data collected between February 15stand March 15th 2017. The results showed that the overall administrative, Success factors and surveillance and rapid response performance of health personnel at sub-district health promoting hospitals in Khon Kaen province were at high level with averages of 3.77 (S.D. =0.44), 3.86 (S.D. = 0.50), 3.95 (S.D. = 0.44). The overall administrative factors and success factors had high positive relationship with performance of health personnel at sub-district health promoting (r = 0.605, p-value < 0.001; r = 0.735, p-value < 0.001, respectively). The administrative factors; man, management and success factors; image development of the quality service development, the connection between sub-district hospital team and host could predict surveillance and rapid response performanceat 66.4. The most frequently found that the problem was the health personnel have many responsible many duty, lack of the necessary of skill and knowledge for the surveillance and rapid response performance