Leadership Soft Skills of Tambon Health Promoting Hospital Director That Affects the Performance of Personnel at Tambon Health Promoting Hospital in Khon Kaen Province

This cross-sectional descriptive research was aimed to study leadership soft skills of Tambon health promoting hospital director that affect the performance of personnel at Tambon health promoting hospitals in Khon Kaen province, Thailand.  The samples were 199 personnel randomly selected by stratified random sampling from the 652 population. The questionnaire was examined and verified by the three experts for content validity and tested for reliability in 30 samples pilot study  (Cronbach’s alpha coefficient = 0.97). Data collection was carried out from October 30^th to December15^th; 2015.Data distribution was performed by descriptive statistics including percentage, mean, median, standard deviation, median, minimum, maximum. Inferential statistics including Pearson’s product moment correlation and Stepwise multiple linear regressions were used. The level of statistical significant was set at 0.05

      The results showed that  leadership soft skills of Tambon health promoting hospital director    and performance of personnel at tambon health promoting hospitals in Khon Kaen province  were found at high level  with average scors of 3.94 (S.D.=0.62) and  4.14(S.D.=0.47), respectively. The leadership soft skills  had moderate positive relationship with performance of personnel at tambon health promoting hospitals in Khon Kaen province  (r=0.571, p-value <0.001).Two aspects of leadership soft skills;  development of coaching and presentation skill can predict the performance of personnel at tambon health promoting hospitals at 37.0 percent (R2 = 0.370, p-value <0.001). The majority of problems are about the results of effective performance in service process, results of perform effectiveness as well as quality operations results in process and quality in view of the public and stakeholders, respectively.