The using effect of Data feedback system on surgical cancellation rate at Phetchabun hospital
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Abstract
Surgery cancellation rate is one of the key indicators of operating room. This quasi-experimental research aimed to compare Surgery cancellation rate, causes of surgery cancellation, perceptions and feelings from surgery cancellation between pre- and post- data feedback systems. The samples were patients who had surgery appointment in Phetchabun hospital that divided into 2 periods: 6 months before the use of the data feedback system, which was October 2019 to March 2020 and 6 months after the use of the data feedback system was April to September 2020. A specific sample was selected for 50 subjects who had surgery cancellation for perception and feeling of surgery cancellation. The research instruments consisted of the surgical cancellation incidence form, and perception and feeling assessment form. Data were analyzed using frequency, percentage, mean, standard deviation, paired t-test, and chi-square test. Significant level was determined at 0.05. The results showed that the rate of surgical cancellation was reduced after the use of the data feedback system from 2.5% to 2.2% which was not statistically significant (p = 0.261). In 88% of the patients perceived postponement. However, feelings of surgery cancellation showed a significant decrease in feelings of anxiety after providing information on postponement from 4.2 to 2.7 and regretfulness decreased from 4.0 to 2.5. (p = 0.000, 0.017, respectively). Moreover, it also showed that 56% of the patients felt anxious at their next surgery appointment. In summary, the use of data feedback can reduce the surgery cancellation due to the failure of the operating room and equipment, and the provision of information on surgery postponement reduces feelings of anxiety and regret. Therefore, the data feedback system should be applied continuously to reduce the rate of surgery cancellation in the long term.
Article Details
ข้อลิขสิทธิ์วารสาร
บทความหรือข้อคิดเห็นใดๆ ที่ปรากฏในวารสารวิชาการป้องกันควบคุมโรค สคร. 2 พิษณุโลก เป็นวรรณกรรมของผู้เขียน กองบรรณาธิการวิชาการ และ สำนักงานป้องกันควบคุมโรคที่ 2 จังหวัดพิษณุโลกไม่จำเป็นต้องเห็นพ้องด้วยทั้งหมดหรือร่วมรับผืิดชอบใดๆ
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