Burnout syndrome among medical personnel involved in care of patients with neurological conditions at a tertiary care hospital in Bangkok Metropolis.

Abstract

Background: Medical personnel involved in care of patients with neurological conditions is dealing with unique group of patients with impairment of conscious and behavioral disturbances. Their job is assumed to be stressful and under pressure. However, the study on burnout syndrome in this group of medical personnel in Thailand is still lacking.

Objectives: The objective of this study was to investigate the prevalence and associated factors of burnout syndrome among medical personnel at a tertiary care hospital in Thailand.

Methods: A total of 107 medical personnel who are currently working with neurological patients were recruited. The questionnaires consist of: 1) Personal and work-related information; 2) 17 - item Happiness at work and job insecurity questionnaire; 3) Workplace violence questionnaire; and 4) Thai version of Maslach Burnout Inventory. Data were analyzed by descriptive and inferential statistics.

Results: The study showed 19.6% of subjects had a high level of burnout. Using logistic regression analysis, the factors significantly associated with high level of burnout are working with neurological patients on both inpatient and outpatient settings (OR = 10.43, 95% CI = 2.20 - 49.44, P < 0.05), had experienced psychological effects from verbal violence (OR = 3.75, 95% CI = 1.14 - 12.32, P < 0.01), and a score on item 4 of work happiness questionnaire (feeling of being motivated and empowered in workplace) (OR = 0.29, 95% CI = 0.12 - 0.69, P < 0.05).

Conclusion: Almost one-fifth of medical personnel caring for patients with neurological conditions had high level of burnout. The emphasis on work burden, treating others with respect especially verbally, and encouraging motivated and empowered activities in the workplace is essential to prevent high burnout.