Success Rate of Smoking Cessation Using a Collaborative Treatment System between Dental Personnel and the Quitline in Thailand
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Abstract
Objective: Smoking cessation support through dental personnel represents a promising yet understudied approach in Thailand. This study aimed to evaluate the Dentist Hero project, a collaborative program between dental personnel and the Thailand National Quitline service for smoking cessation support. In this system, dental personnel screen patients for smoking, give advice, and refer them through a Line Official Account (Line OA) application for Quitline counselors to provide telephone consultations and long-term follow-up.
Materials and Methods: This retrospective study analyzed secondary data of 2,270 patients from the Dentist Hero project database between January 2023 and July 2024. The study focused on two aspects: 1) patient referral information through the Line OA application, including referral formats and appointment formats 2) patient response rates to phone calls and smoking cessation rates. Descriptive statistics were employed to explain patient characteristics, telephone response rates, and smoking cessation rates of the Dentist Hero project. Chi-square analysis examined the relationship between referral formats, appointment formats and patient telephone response rates.
Results: Of the 2,270 project participants, 970 patients answered phone calls and agreed to participate in long-term treatment (representing 42.8% of all referred patients). Among these, 690 patients were followed up at least once. The continuous abstinence rates at 3, 6, and 12 months were 28.3%, 29.2%, and 28.9%, respectively, of patients who were successfully followed up for the last time in each period. Using project-specified forms and clearly indicating appointment times in the referral process significantly related to patient telephone response rates (p<0.01).
Conclusion: The Dentist Hero project demonstrated satisfactory smoking cessation outcomes. However, significant challenges remain in patient response rates to phone calls. Implementing standardized referral processes and providing active pre-referral counseling may enhance the project’s effectiveness.
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บทความ ข้อมูล เนื้อหา รูปภาพ ฯลฯ ที่ได้รับการลงตีพิมพ์ในวิทยาสารทันตแพทยศาสตร์ มหาวิทยาลัยขอนแก่นถือเป็นลิขสิทธิ์เฉพาะของคณะทันตแพทยศาสตร์ มหาวิทยาลัยขอนแก่น หากบุคคลหรือหน่วยงานใดต้องการนำทั้งหมดหรือส่วนหนึ่งส่วนใดไปเผยแพร่ต่อหรือเพื่อกระทำการใด ๆ จะต้องได้รับอนุญาตเป็นลายลักษณ์อักษร จากคณะทันตแพทยศาสตร์ มหาวิทยาลัยขอนแก่นก่อนเท่านั้น
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