Development and Evaluation the Effectiveness of a Health Management Platform for Long COVID Symptoms among 608 Group
Keywords:
Platform, Health management, Long COVID-19, 608 groupAbstract
This study aimed to develop and evaluate a platform for health management platform for Long COVID symptoms among 608 group in community. The population and sample group included people in 608 groups and healthcare professionals, comprising Physicians, Nurses, Pharmacists, Medical Technicians, Physical Therapists, and the District Health Board (DHB). The research methodology consisted of four steps: 1) Problem identification, 2) Model development, 3) Prototype development, and 4) Feasibility testing. Data were collected through in-depth interviews and content analysis. Software development involved seminars with experts and testing with users, including hospital health promotion staff, village health volunteers, and the 608 group. The prototype platform, named “608 Prompt@Home,” included seven functions for hospital health promotion staff, three for village health volunteers, and four functions for the 608 group. The System Usability Scale (SUS) average score from all three groups was 69.71, indicating significant alignment between the design and user requirements. The platform can be further improved to address future pandemics and emerging infectious diseases.
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