The Management of Remote Nursing Service System and Continuous Care System Coronavirus Disease 2019 Patients from The Field Hospital to Makarak Hospital Kanchanaburi

Abstract

This research is a participatory action research aims to study problems, needs, design and development of remote nursing service system. and continuous care database system and to evaluate the efficiency of the remote nursing service system. Continuing care database system for patients with Coronavirus Disease 2019 at Field Hospital to Makarak Hospital Kanchanaburi. Purposive Sampling technique were 81 professional nurse, assistance practice nurse, nurse aid and academic staff. The quantitative tool was evaluation form for the effectiveness of the remote nursing service system and the continuous care database system. On the other hand, qualitative data were gathered through the focus group approach and in-depth interviews using guided questions and record forms. Participatory action research techniques were analyzed process. Quantitative were using descriptive statistics. Qualitative data were content comparison, interpretation, conclusions, and linking reasons were analyzed. The findings of the research indicated that the development of a remote nursing service system utilizing LINE and Symptom video calls helped in addressing the identified problems. The utilization of the Flat care team reporting system enabled better symptom monitoring and diagnosis of Coronavirus Disease 2019. The reported data included a summary of service recipients, daily X-ray of the lungs, and referrals to community isolation centers as needed. The Flat care team management system which in Tele-nursing service system and a database system for continuity of care for patients with coronavirus disease 2019. The systems contributed to reducing risks, improving safety, and utilizing information effectively in continuing care nursing services in the future.