Job Burnout and Environmental Factors Related to Job Burnout in Registered Nurses Caring for Patients with COVID-19 Infection
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Abstract
This descriptive research aimed to assess job burnout and environmental factors related to job burnout among registered nurses caring for patients with COVID-19 infection. The samples were 300 registered nurses who cared for patients with COVID-19 infection at Udon Thani Hospital. Data were collected from November 2021 to May 2022. The research tools consisted of the Thai version of the Maslach burnout inventory (MBI) questionnaire and a questionnaire for job-related environmental factors in registered nurses who cared for patients with COVID-19 infection. The Cronbach’s alpha coefficient was used to test the reliability of the research tool with a value of 0.87. Data were analyzed using descriptive statistics; frequency, percentage, mean, and standard deviation. Pearson’s correlation coefficient was used to determine the correlation between related factors. The results revealed that; The registered nurses experienced high levels of burnout in 2 dimensions: emotional exhaustion ( =31.2, SD=8.4) and personal accomplishment ( =31.7, SD=4.7) while depersonalization was at a moderate level ( =9.9, SD=5.5). The factors significantly related to job burnout in registered nurses were as follows. 2.1 Demographic data related to emotional exhaustion included sleeping time (r=0.45, p<0.01), economic status (r=0.35, p<0.01), and working time (r=0.27, p<0.01). Economic status was also related to depersonalization (r=0.22, p<0.01). 2.2 For environmental factors related to job burnout, the job characteristic was moderately related to personal accomplishment (r=0.44, p<0.01) but it revealed a very low correlation with emotional exhaustion (r=0.17, P<0.01). The interpersonal relationship and perception of administration were also slightly related to personal accomplishment (r=0.23, p<0.01 and r=0.26, p<0.01, respectively). The research findings encourage the nursing administrator to support registered nurses in terms of their work to reduce job burnout and bring about happiness at work.
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