Survey of Stress and Causes of Stress in Drugstore Entrepreneur: Case Study in Samuthprakarn Province, Thailand

Main Article Content

Prissana Rieanthong
Thanasak Teaktong

Abstract

Introduction:The purpose of this research is tosurvey of stress, cause of stress and coping of stress in drugstore entrepreneur, in Samuthprakarn Province. Method: This research is a qualitative research. Data from 132 informants were collected with questionnaire by mail and 15 informants were collected by in-depth interviews with semi-structured questionnaires during March to September 2017. Results: The first step was to collect data with questionnaire by the post office. There were 59 respondents (44.70%). From using the Self-Assessment and Self-Stress Analysis of The mental health department, Ministry of Public Health found that there was a higher level of stress over a small amount of 20 and there was moderate to high stress amount of 5. Causes of stress are mainly caused by external factors. (Environment) more than other factors. Step 2 from in-dept interview from 15 informants found main cause of stress in drugstore entrepreneur is the change Rules of Laws. In particular, the law related to the provision of pharmaceutical care. In the minor, the results of the work and stability of work. The coping strategies of stress in drugstore entrepreneur to be found accept the reality of the problems and finding methods and actions to solve the problem was coping strategies of stress a focus on solving the most used. In the minor, the pursuit of social support usually talking to people who helped to see the problem clearly consult the instructions to resolve the issue with the person who has previous experience in the same issue. To find out more information to solve the problem. Part of coping strategies of stress avoid the problem was the least used or not used at all. It will not tackle the causes of stress. Also accumulated stress without knowing it. Making it feel like to be under pressure all the time and unable to do things more efficiently or unhappy in daily life. Conclusion: Stress arising from causes and factors of similarity. The majority is caused by external environment, such as the problems of working regulation in the law. And coping methods used most is to focus on problem solving. Can be a guideline for use in stress management appropriately. As to use as a guideline in the assembly planning process. Prevention and correction of problems including stress coping manner to continue business community pharmacy in the future.

Article Details

Section
Pharmaceutical Practice
Author Biographies

Prissana Rieanthong , Faculty of Pharmaceutical Sciences, Naresuan University, Phisanulok.

M. Pharm. Student, Faculty of Pharmaceutical Sciences, Naresuan University, Phisanulok.

Thanasak Teaktong, มหาวิทยาลัยนเรศวรอำเภอเมืองจังหวัดพิษณุโลก

Department of Pharmacy Practice, Faculty of Pharmaceutical Sciences, Naresuan University, Phitsanulok-Nakornsawan Road, Phitsanulok, Thailand, 65000,  E-mail: thanasakte@nu.ac.th, thanasak37@hotmail.com.

References

Aaker, D. A., Kumar, V., and Day, G. S. Marketing Research. New York: John Wiley and Sons. (2001).

Bureau of drug control. Statistics on drug licenses all over the kingdom annual 1996 to 2013 [online]. 2013 [Cite 2014 OCT 27]. Available from : http://drug.fda.moph.go.th/zone_search/sea001.asp

Cook, S.W., and Heppner, P.P. Apsychometric study of three coping measures, Educational and psychological measurement 1997; Vol. 57, No.6

Cooper, Cary L.; Dewe, Philip J. and O’Driscoll, Michael P. Organizational Stress. Thousand Oaks, California: Sage,2001.

Coyne, J. C., & Holroyd, K.Handbook of health care psychology In T. Millon, C. J. Green & R. B. Meagher (Eds.), Stress, coping, illness: A transactional perspective. New York: Plenum Press. 1982.

Daungthum R. Process for solving stress problem of nurses in drug dependence treatment center of Northern Thailand. [Master of Education Program in Educational Administration]. Chiang Mai: Chiang MaiUniversity; 2004.

Food and Drug Administration, Ministry of Public Health. Rule Method and Condition of drugstore. Ratchakitcha [serial online] 2015Aug4 [cited 2018Apr5];[4 screens]. Available from: http://papc.pharmacycouncil.org/share/file/file_1721.เงื่อนไขการขายยา.PDF.

Goldberg J. Cause of stress [online]. 2014 [Cite 2014 NOV 12]. Available from : http://www.webmd.com/ balance/guide/causes-of-stress .

Goldberg J. Cause of stress [Online]. 2014Mar20 [cited 2014Nov 12]; [12 screens]. Available from: http://www.webmd.com/balance/guide/causes-of-stress.

Karnchanawong S. Health Psychology. 3rded. Nakhonpathom. Faculty of Social Sciences and Humanities. Mahidol University; 2013.

Leelarasamee N.The effect of AEC to drugstores [online]. 2013 [Cite 2015MAR12]. Available from : http://utaiacademy.wordpress.com/2013/02/18/ผลกระทบจาก-aec-ต่อร้านยา/.

Mingprasert A. A study of Mental Health and the Stress of undergraduate Students in Faculty of Pharmacy at Rangsit University. J. of SocSci& Hum.2014; 40(2): 211-227.

Ministry of Public Health. Handbook of Self-Assessment in Good Pharmacy Practice for Current drugstore. 2016. [cited 2018Jun19]; [50 screens]. Available from:http://www.ylo.moph.go.th/webssj/file2016/manual_gpp092015.pdf.

Ploythip P. Relationship between spiritual quotient, hope in workplace and stress coping behaviors of nurses : a case study at the government universityhospital. [Master of Arts in Industrial and Organizational Psychology]. bangkok: ThammasatUniversity; 2010.

Pumfang S. Factors of Job Stress for Professional Nurses in Tertiary Hospital. Kuakarun Journal of Nursing. 2010; 22(2): 140-153.

Robbins, Stephen P. and Judge, Tim. Organization behavior. Upper SaddleRiver, New Jersey: Pearson, 2013. 597-800.

Taochalee S. Stress Management Strategies of employees to increase the turnover of business [online]. 2010 [Cite 2015 JAN9]. Available from : http://www.thailandindustry.com/guru/view.php?id=12766&section=9&rcount=y.

Tatsanachantanee D. Variables related to job stress of emergency nures of public hospitals in Bangkok. [Master of Education Program in Guidance Psychology]. Bangkok: Srinakharinwirot University; 2013.

Vichianpradit K. Factors Related To Occupational Stress among Registered Nurses In Autonomous University Hospitals. [Master of Science Program in Occupational Health and Safety]. Chonburi: BuraphaUniversity; 2013.

WattanakitkrilertD, et al. Stress Management and Stress Related Factors in Nurse. J. NursSci. 2010; 80(1): 67-76.

Wiangchai P. Physiological responses to Stress [Online]. 2015May14 [cited 2018Jul3]; [1 screens]. Available from: biology.ipst.ac.th/?p=2767