The relationship between risk management and work motivation of personnel in Nakornping Hospital

Abstract

Introduction: Risk management is about focusing on the relationship between strategies in the context of mission, vision and core values by linking business strategies and objectives to risks, which will help organizations plan risk management throughout the organization to focus on creating better value for the organization.

Objective: To study the relationship between risk management and motivation of personnel in Nakornping Hospital

Methods: A cross-sectional study was conducted between December 2023 and February 2024 using questionnaires on personal factors, risk management in work performance, and work motivation among personnel in all work groups at Nakornping Hospital. A stratified random sampling method was used based on job positions, with a total of 347 participants. Data were analyzed using descriptive statistics, inferential statistics, and Pearson’s correlation coefficient.

Results: A total of 347 participants, the majority were female (73.50%). The age distribution was as follows: 41-50 years (34.60%) and 31-40 years (33.40%). Most participants were government officers (56.48%), followed by Ministry of Public Health employees (33.40%). The majority held a bachelor's degree (64.80%). Most had work experience of 11-15 years (39.20%) and 6-10 years (27.10%). A large proportion (55.90%) belonged to the nursing service group. Additionally, 70.30% had never received risk management training.

          The overall risk management level of personnel working at Nakornping Hospital was high (Mean ± SD = 3.76 ± 0.37), covering aspects such as control activities, risk assessment, situation identification, monitoring and evaluation, information and communication, internal environment, and objective setting, respectively.

          Regarding work motivation, both motivational and supportive factors were at a high level (Mean ± SD = 3.85 ± 0.31 and 3.88 ± 0.28, respectively). Risk management was found to have a significant positive correlation with work motivation among hospital personnel (r = 0.644, p < 0.001).

Conclusion: This hospital-based study, involving personnel with mostly 6-15 years of experience, found high levels of risk management and work motivation, with a strong positive correlation. Therefore, effective risk management plays a vital role in enhancing motivation among hospital staff.