Organizational Climate according to Expectation of Professional Nurses within Different Generation in Tertiary Hospital, A Health Area

Main Article Content

punnipa jumroon
Phattaramanas Pongrungsarn
Chanjar Suntayakorn

Abstract

This cross-sectional survey research aimed to study organizational climate according to different generation professional nurses’ expectations in a tertiary hospital, a health area. Samples were 350 professional nurses of three generations: Baby boomer, generation X and generation Y obtained by stratified random sampling. The research instrument was a questionnaire about organizational climate according to the expectation of professional nurses in different generations. Data were analyzed with descriptive statistics those were frequency, percentage, means, and standard deviation. Nonparametric statistic, independent samples Kruskal-Willis test was used to compare pairwise differences at a statistical significance level of 0.05. The results of the study showed that the overall organizational climate from the expectation of different generation professional nurses  was very high (x̅ = 4.11, S.D. = 0.53). The areas of highest score were organizational structure and responsibility (x̅ = 4.28, S.D. = 0.60 and x̅ = 4.28, S.D. = 0.57 respectively). The area with the lowest score was awards (x̅ = 3.93, S.D. = 0.89). There were different organization climate scores between nurses in generation X and generation Y and between baby boomer generation and generation Y (p < 0.01). The different expectation between generation X and generation Y were found in the 3 areas of organizational structure, organizational identity and loyalty, and organizational risk with statistical significance (p<0.05). There was statistical different expectation between baby boomer generation and generation Y in the areas of organizational identity and loyalty (p<0.01).

Article Details

How to Cite
jumroon, punnipa, Pongrungsarn, P. ., & Suntayakorn, C. . . (2025). Organizational Climate according to Expectation of Professional Nurses within Different Generation in Tertiary Hospital, A Health Area. NU Journal of Nursing and Health Sciences, 19(2), 81–94. retrieved from https://he01.tci-thaijo.org/index.php/NurseNu/article/view/269627
Section
Research Article

References

Chisiriyasawat, S. (2018). Scan the habit of 4 generations of prople 2018. Retrieved from https://www.prachachat.net/

new_detail. php? newsid=1401795159.2561. [In Thai].

Dubrin, A. (2016). Human relations for career and personal success. Boston: Pearson.

Hellriegel, D., & Slocum, J. (2011). Organization climate: Measure, research and contingencies. Academy of

Management Journal, 17(2), 251-277.

Insuwan, P. (2014). Organizational climate and quality of work life of professional nurses in the nursing task group

at Sriratana Hospital, Si Sa Ket Province. The Journal of Boromarajonani Colledge of Nursing,

Nakhonratchasima, 20(1), 55-66. [In Thai].

Jongwisarn, R. (2017). Human relations : Human behavior in organizations (4th ed.). Bangkok: Kasetsart University

Press. [In Thai].

Lussier, R. N. (2019). Human relations in organizations: Applications and skill building. (11thed.). United State of

America: McGraw-Hill.

Meehanpong, P., Sritoomma, N., & Boonsin, S. (2017). A causal model of organizational commitment of generation

Y professional nurses in general hospital under the Ministry of Public Health. Nursing Journal of the Ministry of

Public Health, 27(3), 146-162. [In Thai].

Moorhead, G., & Griffin, R.W. (2010). Organization behavior: Managing people and organization (9th ed.).

New York: Houghton Muffing.

Netharn, P., Cheevakasemsook, A., & Oumtanee, A. (2014). Work values and organizational commitment

of two generations of professional nurses in Private Hospital, Bangkok Metropolis. Journal of The Royal Thai

Army Nurses, 15(2), 320-330. [In Thai].

Nursing Council. (2022). Nursing and Midwifery Strategic Plan 2022 – 2026. Bangkok: Tawan media Press. [In Thai].

Oumkaew, K., & Daengthern, L. (2018). Relationship between organization climate and happiness at work among

professional nursing Srisangworn Sukhothai Hospital. Journal of Nursing and Health Science, 12(2), 128 – 139.

[In Thai].

Pattanaprechakul, N. (2014). A ralationship between organization climate and organizational commitment : Case study

bank industry. Master Thesis (Business), Thammasat University, Bangkok. [In Thai].

Pichairat, A., Weerathamo, A., & Suwanmanee, S. (2022). Leadership in nursing education. Journal of Nursing and Health Sciences, 16(2), 30-41. [In Thai].

Prajusil, K. (2018). Nursing management and leadership. Bangkok: Chulalongkorn Press. [In Thai].

Saenung, S., & Oumtanee, A. (2020). How to communicated in generation Z nurses. Journal of The Royal Army Nurses,

(2), 286-294. [In Thai].

Sharma, P., & Pandit, R. (2021). Workplace expectations of different generation-A review of literature. Wesleyan

Journal of Research, 14(30), 81-89.

Srimaitree, M. (2015). The relationships between perceived organizational support, organization climate, and

organizational citizenship behavior among various generation in Ubon Ratchathani Rajabhat

university. Panyapiwat Journal, 7, 124-140. [In Thai].

Steers, R. M. (1977). Organizational effective: A behavioral view. SantaMonica Calif: Goodyear Publishing.

Thongsupachok, C. (2022). The relationship between organizational climate and organizational commitment among

nurses from different generations at Queen Savang Vadhana Memorial Hospital. Thai Red Cross Nursing

Journal, 15, 151-167. [In Thai].

Wongkanghae, S., & Mongkholkham, C. (2023). The challenge for nursing administrators in human resource management: Generation Z professional nurses’ group. Journal of Nursing and Health Sciences, 17(1), 13–23. Retrieved from https://he01.tci-thaijo.org/index.php/NurseNu/article/view/260193. [In Thai].

Yosthong, D. (2019). Nursing shortage and management: Personal level management. Nursing Journal Siam

University, 20(38), 134-143. [In Thai].

Zemke, R., Raines, C., & Filipczak, B. (2000). Generation at work: Managing the clash of veterans, boomers, xers, and

nexters in your workplace. New York: AMACOM.