Appropriate guideline for preventing workplace violence in hospital using a participatory action research

Authors

Keywords:

workplace violence, healthcare workers, health personnel, participatory action research

Abstract

Objective Workplace violence is known as a global health problem, especially in health sector. Most studies aimed to determine prevalence and risk factors. Major well-established guidelines mostly focused on hardware and workplace procedures, therefore guidelines may not be appropriated to Thailand healthcare setting. This study aimed to develop and apply a practical form of preventing workplace violence system in hospital.

Methods A participatory action research will be performed. Study population will widely include stakeholders, hospital executives, occupational health and safety management, health personnel, total was 64, and researcher. Current situation information regarding workplace violence was collected by group of discussion, observation, questionnaire, and was analyzed in terms of types of incident and probable causes.  The system for preventing workplace violence in hospital, adapted from major international guidelines, are contemplated by researchers and health personnel, as co-researchers, initiative to a practical form of system.

Results Verbal violence had the highest proportion (34.9%) amongst workers which were multidisciplinary professions and different affiliations. Respondence in workplace violence was individual. There are some measures in preventing workplace violence which were incomplete, CCTV not cover all areas, training programs that not focused on soft skill as important and arranged unevenly. Worker’s perception in current measures was 66.6%. Communication of policies was raised after conference with stakeholders.

Conclusion Communication of policies and legislation in the organization is important in supporting guideline for preventing and managing workplace violence in hospital.

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Published

2020-12-28

How to Cite

1.
Chaiear เ. Appropriate guideline for preventing workplace violence in hospital using a participatory action research. Chiang Mai Med J. [Internet]. 2020 Dec. 28 [cited 2022 Jun. 29];59(2):63-79. Available from: https://he01.tci-thaijo.org/index.php/CMMJ-MedCMJ/article/view/241013

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Original Article