สอนเรื่องการแจ้งข่าวร้ายแก่นักศึกษาแพทย์ผ่าน Interactive learning program

Abstract

Backgrounded Objective : Communication skill is very important for medical students, especially “Breaking bad news”. The proper information can decrease mental trauma and reduce prosecution due to misunderstanding. Most medical students don't touch in patients emotional and thought. To solve these students’ problems, we find a way to make the intimate experience. So we taught our medical students by real cases and assigned them to ascertain the defect in each breaking bad news communication.  In this study, we taught through interactive learning by using program poll everywhere.

Method: This study enrolls4th-6th year medical students, total 55 people. Every student had to install program ‘Poll everywhere’ in their phones. After that, they could real-time posted questions, answers, and comments without identification. Their text would show at large projector in front of the room.

At the beginning, teacher told 2 real cases scenario which included some misunderstanding between doctor and patient due to improper communication. Meanwhile the students could ask their questions and analyze the defect of communication via interactive learning program. The teacher would insert instruction about breaking bad news, five emotional stages for the best communication skill.      

Result: 100% of student had fun and wanted to learn by interactive learning method. 95% gained more confidence and understanding about breaking bad news.

Conclusion: Interactive learning method from real cases make learning more interesting and improve student’s confidence. This method also suitable for Asia students that still have shy and not confidence to questioning or participated in class.