Factors Affecting efficiency of Healthcare Service for Migrant Workers of The Hospital under Ministry of Public Health in Samut Sakhon Province

Abstract

The purposes of this mixed methodology research design. This research aimed to study problems situation, impact, and guidelines for solving problems of providing health services to migrant workers. The samples were 3 groups as follows: 400 migrant workers, 178 operational staff of the hospital, and 15 hospital administrators. The research instruments were as follows: In-depth interview, migrant workers' needs questionnaire, resource management questionnaire, and efficiency of health services questionnaire. The reliability of research questionnaires with Cronbach’s alpha coefficient were .894, .891, and .876, respectively. The data were analyzed with descriptive statistics and Stepwise Multiple Regression analysis.The findings of this study revealed that the factors were as follows: existence needs, money, and man had statistically significant affecting to health services to migrant workers. The impact of health services to migrant workers were as follows: budget, health insurance, and health personnel workload. Therefore, the government should increase the legal measures of immigration, health insurance, disease surveillance of migrant workers, appropriate budget allocation, and development information system of migrant workers in the hospital under ministry of public health.