BAUNOO, W.; SITAKALIN, P. Expectation and Perception of Service Quality of Clients of the Accident and Emergency Department in Nongkhai Hospital. Thai Journal of Health Education, [S. l.], v. 42, n. 1, p. 157–172, 2019. Disponível em: https://he01.tci-thaijo.org/index.php/muhed/article/view/187936. Acesso em: 1 oct. 2026.