Effects of the Knowledge Management Program on the Counseling Behavior related to Management of Antimicrobial Resistance of First-line Nurse Managers in a Tertiary Hospital
Abstract
This research was a quasi-experimental study with two-group pretest posttest-design. The objective of this study was to examine the effects of a knowledge management program on the counseling behaviors related to management of antimicrobial resistance of first line-nurse managers in a tertiary hospital. The samples were provided by the first line-nurse managers who worked in units where antimicrobial resistance was encountered. Sixty subjects were assigned to the experimental group and the control group, with 30 subjects in each group. The research instruments consisted of: 1) a knowledge management program related to the management of antimicrobial resistance that was applied from Marquardt’s knowledge management concept, consisting of a lesson plan and consulting guide on antimicrobial management, and 2) Counseling behavior measurement. The content validity was 0.82, and the Cronbach’s alpha coefficient was 0.96. Data were analyzed using descriptive statistic, paired t-test and independent t-test.
The results showed that the mean scores of antimicrobial resistance management counseling behavior after joining the program of the experimental group was significantly higher than the control group, and significantly higher than before joining the program, at a level of .05. The results revealed that the knowledge management program could encourage counseling behaviors on antimicrobial resistance management among first-line nurse managers. Therefore, administrators should use this program as a guideline to prepare first-line nurse managers apply it to promote counseling behavior in other situations.
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