ภาวะผู้นำของหัวหน้าพยาบาลสู่ความเป็นเลิศระดับสากลขององค์การพยาบาล โรงพยาบาลตติยภูมิ
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Abstract
Purpose: To study about leadership of nursing director towards international nursing service excellence at tertiary hospitals.
Design: descriptive study using Delphi Technique.
Methods: Subjects were 19 experts, including two tertiary hospital administrators who are certified to international standards, five hospital quality assurance inspectors, eight nursing directors in tertiary hospital who are certified to international standards, four nursing professors of nursing administration. The Delphi Technique consisted of 3 steps. Step 1, all experts were interviewed about leadership of nursing director towards international nursing service excellence at tertiary hospitals. Step 2, interviewed data were analyzed by using content analysis in order to develop the leadership of nursing director rating scales questionnaire. Then, the questionnaire was sent to all experts to rate their opinions. Step 3, data were analyzed by using median and interquartile range which was develop a new version of the questionnaire then sent to previous experts for their confirmation. Data were analyzed again using median and interquartile range to final finding.
Finding: The result of this study were presented leadership of nursing director consisted of 11 domains as follow: 1) Idealized Influence 2) Awareness 3) knowledge of nursing profession and standards 4) Change Agent 5) Think strategically / be a strategic leader 6) Emotional Intelligence 7) Inspiration Motivation/Team Spirit 8) Intellectual Stimulation 9) Individualized Consideration 10) Create a safety and quality organization culture 11) stakeholder focus.
Conclusion: nursing administrators / nursing director who has leadership as result will leading their organization to international excellence.
Keywords: Leadership / Nursing director / International nursing service excellence
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
ลิขสิทธิ์ของบทความที่ตีพิมพ์เป็นของวารสารพยาบาลศาสตร์ จุฬาลงกรณ์มหาวิทยาลัย ทั้งฉบับตีพิมพ์เป็นรูปเล่มและเอกสารออนไลน์
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